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Information Center 1-800-322-7242 or 432-333-5600
Email info@firstbasin.com 
Which branch location did you visit?
a.) West County Road
b.) Golder
c.) 8th Street (Annex Bldg)
d.) Music City Mall
e.) Midland
f.) Andrews
Answer:
 
Did you
a.) Come in the lobby
b.) Use the drive-thru
Answer:

 
Were you
Waited on promptly Yes    No
Greeted courteously Yes    No
Called by name Yes    No

 
Was your transaction handled in a timely manner?
Yes    No

 
Was the credit union clean and attractive?
Yes    No

 
Were all your questions answered to your satisfaction?
Yes    No

 
Did the credit union employee tell you about any other services we offer?
Yes    No

 
 
What other services would you like to have available?
a.) More ATM Locations?
b.) E-statements?
c.) More branch locations?

Answer:

 
Your Name:
Phone:
Email:

 
Other Comments:

 

 

info@firstbasin.com 
Information Center - 432-333-5600
or 800-322-7242

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Copyright 2005 First Basin Credit Union
 

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