How Can We Help You?
  FBCU Hours and Locations
  Loan Calculator
  Find an ATM
 
 Member Services Center
   (432) 333-5600
   (800) 322-7242
 
 Genie
   (432) 333-5622
   (800) 477-2188

   
 

Information Center 1-800-322-7242 or 432-333-5600
info@firstbasin.com 

Which branch location(s) did you visit?
West County Road Golder
8th Street (Ector County Annex) Midland
Grandview Andrews
 
Did you:
Come in the lobby?
Use the drive-thru?
 
Were you:
Waited on promptly?
Greeted courteously?
Called by name?
 
Was your transaction handled in a timely manner?
Yes No
 
Was the location clean and attractive?
Yes No
 
Were all of your questions answered to your satisfaction?
Yes No
 
Did the credit union employee tell you about any other services we offer?
Yes No
 
What other services would you like to have available?
More ATM locations?
More branch locations?
Other?
If you answered "other", please enter your suggestions below.
 
If you wish to be contacted, please enter your information below.
Name:
Phone Number:
Email Address:
   
If you have any further comments, please enter them below.