Consumer Complaints


If you have a problem with the services provided by this credit union, please contact us at:

First Basin Credit Union
2740 N. County Road West
Odessa, TX 79764
Phone: 432-333-5600
Fax: 432-333-5685

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department.  If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting:

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699
Phone: 512-837-9236
Fax: 512-837-0278