Member Survey

Information Center
(800) 322-7242 or (432) 333-5600

Thanks for taking a moment to fill out our member survey about your recent visit to First Basin Credit Union. We’ll review this information to get a better understanding of your needs and expectations. We want to make sure we’re doing the best job we can, and your feedback is critical to this process. Thanks!

Which branch location did you visit?

How did you access the bank?

Were you waited on promptly?

Were you greeted courteously?

Were you called by name?

Did you feel your transaction was handled in a timely manner?

Was the location clean and attractive?

Were all your questions answered to your satisfaction?

Did the credit union employees tell you about any other services we offer?

What other services would you like to have available?

More ATM locations
More branch locations
Different hours of operation

If you wish to be contacted please enter your information below: